Frequently Asked Questions
Absolutely. We specialise in custom itineraries. Tell us your preferences, travel dates, and group size — and we’ll build a trip that’s 100% you.
Most prices are per person unless mentioned otherwise. Private transfers or self-drive options may have flat pricing up to 4 pax, with additional
charges per extra person.
Generally, day tours and transfers don’t include accommodation.
For multi-day tours, guests can:
- Book their own stay.
- KG Request GoKiwi to arrange stays (additional charges apply).
Yes. We offer:
- Sedan Airport Transfers – NZD 100 (up to 2 pax).
- Shuttle Option – Available on request.
Customers just need to submit their flight number, arrival/departure time, and pickup/dropoff address.
No stress. We offer flexible terms.
- You can cancel or reschedule with prior notice.
- Refer to our [Refund Policy] for timelines & charges.
Our fleet includes:
- Sedans, SUVs, and Executive Cars.
- Mini-buses and Vans for groups.
All vehicles are fully insured, well-maintained, and assigned based on tour type and group size.
We offer both:
- Private Guided Tours — with a friendly, multi-language driver.
- Self-Drive Packages – with itinerary, maps, add-ons & support.
- Summer (Dec-Feb): Warm, great for beaches & lakes.
- Autumn (Mar-May): Mild weather, golden views.
- Winter (Jun-Aug): Perfect for skiing & alpine tours.
- Spring (Sep-Nov): Great mix of green landscapes & fewer crowds.
- Comfortable clothing & walking shoes.
- Jacket or raincoat (weather can shift).
Valid ID/Passport. - Camera or phone for photos.
- Power adaptor (if international).
You’ll receive:
- A direct local contact number.
- 24/7 support via WhatsApp, SMS, or phone.
- Email support: hello@gokiwi.co.nz