Frequently Asked Questions

Absolutely. We specialise in custom itineraries. Tell us your preferences, travel dates, and group size — and we’ll build a trip that’s 100% you.

Most prices are per person unless mentioned otherwise. Private transfers or self-drive options may have flat pricing up to 4 pax, with additional
charges per extra person.

Generally, day tours and transfers don’t include accommodation.
For multi-day tours, guests can:

  • Book their own stay.
  • KG Request GoKiwi to arrange stays (additional charges apply).

Yes. We offer:

  • Sedan Airport Transfers – NZD 100 (up to 2 pax).
  • Shuttle Option – Available on request.

Customers just need to submit their flight number, arrival/departure time, and pickup/dropoff address.

No stress. We offer flexible terms.

  • You can cancel or reschedule with prior notice.
  • Refer to our [Refund Policy] for timelines & charges.

Our fleet includes:

  • Sedans, SUVs, and Executive Cars.
  • Mini-buses and Vans for groups.

All vehicles are fully insured, well-maintained, and assigned based on tour type and group size.

We offer both:

  • Private Guided Tours — with a friendly, multi-language driver.
  • Self-Drive Packages – with itinerary, maps, add-ons & support.
  • Summer (Dec-Feb): Warm, great for beaches & lakes.
  • Autumn (Mar-May): Mild weather, golden views.
  • Winter (Jun-Aug): Perfect for skiing & alpine tours.
  • Spring (Sep-Nov): Great mix of green landscapes & fewer crowds.
  • Comfortable clothing & walking shoes.
  • Jacket or raincoat (weather can shift).
    Valid ID/Passport.
  • Camera or phone for photos.
  • Power adaptor (if international).

You’ll receive:

  • A direct local contact number.
  • 24/7 support via WhatsApp, SMS, or phone.
  • Email support: hello@gokiwi.co.nz
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